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8 Considerations before Deciding on a Hosted CRM Solution

As cloud-based solutions have become more popular, more and more vendors have started creating hosted CRM solutions. A lot of these can be either selected or eliminated outright based on ...

Key Features of Human Capital Management

Human capital management solutions are powerful, feature-rich technology applications that help companies enhance all aspects of human resources administration and employee relationship management. Some of the key functionality of today’s ...

Identify New Opportunities with Hosted CRM

Hosted CRM solutions are rapidly gaining in adoption as companies of all sizes are recognizing the power and benefit of implementing a solution that does not require significant upfront investments. ...

Key Features of Talent Management Solutions

The features and functionality of today’s talent management solutions are comprehensive and innovative and are designed to bring together the most critical functions associated with human resources and employee relationship ...

Turn Your Contact Center into a Profit Center

Many companies understand that their contact center is a vital contributor to smooth, successful business operations. It would be nearly impossible to effectively service existing and potential customers without one. But, ...

Why You Need Human Capital Management

Organizations today are quickly recognizing that their workforce is by far their greatest asset. After all, it is a company’s employees that possess the skills and knowledge needed to most ...

Small Business CRM Software Key Features

In the past, customer relationship management (CRM) systems were geared towards big enterprises with sophisticated, multi-faceted sales, marketing, and support processes. But today, vendors have come to realize that CRM ...

Improving the Efficiency of HR Staff with Human Capital Management

Today’s human resources departments wear multiple hats – handling everything from staffing, payroll, and benefits administration to promoting company image and managing employee relations. Additionally, they are plagued by countless ...

About Human Capital Management

Human capital consists of the “people assets” that drive an organization’s continuous development and sustained growth, and includes the collective attitudes, skills, abilities, and knowledge base of an entire workforce. ...

Web CRM or On-Demand CRM Software Key Features

Web CRM, also known as on-demand CRM or hosted CRM, is a term that generally refers to a customer relationship management application that is made available as a subscription-based service ...