Magento + Brightpearl Integration : Install + Setup
Installing the Magento integration and setting up Brightpearl.
Installing the Magento integration and setting up Brightpearl.
Rent IT – The Perfect Video Rental System in 49 Seconds, as viewed in the Classic Navigator.
Demonstration showing batch updates of Salesforce from Excel using Swivelscript.
This short demonstration shows Google-searches being automatically logged in Notepad using a little Swivelscript.
The call center often acts as the primary interaction point between your customer and your company. Your call center agents, who manage these interactions, are the backbone of your contact center. As such, it is imperative that you manage the performance of your call center agents to drive optimal success.
Your agents are at the heart of your call center operations, driving customer interactions that can lead to increased retention and revenue. Without a clear strategy to support and train the agent base, your call center risks high agent attrition rates, leading to higher costs, lower performance, and poor customer service.
The contact center serves as the primary interaction point between you and your customers. To drive success, you must be able to deliver the optimal customer experience. Learn what steps to take to build an effective contact center that will enable you to consistently deliver excellent customer service.
The last thing any business wants is customers calling back repeatedly, growing more frustrated each time, just to get a seemingly simple issue resolved. Improving first call resolution is one of the most important aspects of call center operations, and it’s definitely something that all your agents need to be trained in to ensure consistent results.
Comparing help desk software features can help narrow the choices in the software selection process, enabling organizations to find the solution with the capabilities that answer their service requirements. Compare the features of top help desk software products from leading vendors and discover what these solutions have to offer.