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Field Service Management

Managing the day-to-day field operations of your business strategy is a daunting task. Without the proper tools, effectively organizing and […]

Top 10 Field Service Management Software

Field service management software enables service companies to consolidate all of their data into a single, unified platform for easy access and information sharing. Dispatchers can automate scheduling and push information to technicians in the field. Download our Top 10 Field Service Management report for our comparison of leading field service management solutions.

Mission Critical Field Service: Motorola Canada Case Study

Motorola Canada, a division of the global communications leader, had just won a huge contract. They would be supplying and supporting the communications for the police, fire and emergency services for the province of Quebec. To do that effectively, they needed to fully automate their mission-critical field service processes, including call center, scheduling and install base management. They wanted to extend the solution out to the field via a mobile component, and needed a web-portal that subcontractors could use to report their parts usage.
Finally, the solution needed to be presented in multiple languages to support the end-user base.