Why should your organization consider enterprise content management software? To capture. To process. To manage. To analyze. To preserve. To deliver … and to retain higher profits and more satisfied, loyal customers. For these reasons and more, your organization may find the deployment of an enterprise content management system provides a myriad of long-term benefits and helps you achieve new levels of growth.
New business demands require a new approach to end-user support. This is leading organizations to a remote service delivery model that leverages the Web and Saas technology.
Sales benchmarking represents a source of sustained competitive advantage for corporations today. The second largest cost item on a company’s financial statement is SG&A expense which typically represents 30%-40% of revenue.
With an economic downturn still being touted just about everywhere, it’s an ideal time to recap on “getting back to the basics” of good business management practice. Cuts in discretionary spending are not the only measure to keep your business running strong.
See why the Yankee Group says that the TCO for on-demand solutions is much better than that of traditional on-premises solutions – even when evaluated over a 3 to 5 year period. On-premises solutions require significant investments in IT infrastructure and application deployment, support and update resources.
New graphical workflow modeling, a knowledge base search engine with auto-suggest, and an integrated employee web portal for self-service makes the latest version of TechExcel HelpDesk a viable solution for any size business. TechExcel HelpDesk provides the flexibility and process control to help meet your help desk, IT service, and change management needs. This demo shows some of the most important features of TechExcel HelpDesk.
With budget cut, resources maxed out, and deadlines quickly approaching, isn’t it time to get more value from your issue tracking software? TechExcel DevTrack has a proven track record of enabling teams to do more with less!
Businesses increasingly view information technology as a strategic investment – an investment that is expected to align with the larger goals of the company and deliver competitive advantages. Well-defined IT service management processes ensure that the business is not only ready for change, but that it may take a proactive approach and push for changes that make the company more competitive and profitable.
This white paper reviews the issues and the solutions for the multi-organizational enterprise to manage both its sales and financial components, including requirements for addressing differing currencies, taxation rules and local and consolidated reporting.
Today’s manufacturing enterprise is challenged by rising material costs, increasing competition, and ever-changing customer requirements. If a manufacturer’s Enterprise Resource Planning (ERP) solution is not up to par, these companies are faced with dizzying levels of complexity, duplication of effort, and in the worse cases, poor quality and customer service. This paper describes the warning signs that an ERP system is killing a business, and suggests how companies can thrive with a new approach to business systems.