More manufacturers and providers of traditional software solutions are moving to SaaS models that meet today’s competitive needs for agility and real-time information, without requiring manufacturers to make a large up-front financial outlay. Confidence continues to increase thanks to pioneering SaaS providers who are able to point to a history of successful implementation.
Everyone knows growing businesses need to expand opportunities while reducing costs, but you might be surprised at how many organizations are using Web conferencing to achieve these goals. Download this Wainhouse Research white paper to find key applications of Web conferencing that could make a big difference to your business.
Data leakage is a major problem that can cost companies substantial amounts of money, which is why document management software is so necessary to data security.
The operating style of Project-Oriented Manufacturing is very different than that used by traditional discrete and repetitive manufacturers. Project-Oriented Manufacturing and Engineer-To-Order (ETO) are expressions often used interchangeably. For the majority of companies operating in an ETO environment, every machine sold is similar to, yet different from, anything else previously engineered and built.
Unless you’ve been living in some remote location without a phone, you’ve interacted with an Interactive Voice Response (IVR) system at one time or another. They are increasing in popularity as more and more companies are turning to self-service solutions to reduce costs and serve their customers better. But as you may have experienced yourself or with your own customers, there is a right way and a wrong way to use an IVR.
NetSuite gives you the ability to run accurate, up-to-the-second sales forecasts, which let you address your most pressing business questions. As a result, you can manage your data — and your business — with greater confidence.
The healthcare CIO is now in a position of direct influence on the quality of patient care. Doctors, pharmacists, administrators and medical research teams are more reliant than ever on electronic information and medical technology. As such, healthcare CIOs are gaining a stronger position to drive innovation, process change, and IT/business alignment. In healthcare, any system that is supporting a patient is not only business critical, its 24×7 availability is more critical than almost any other industry.
Although a fair amount of information is available on the Internet about the actual software packages themselves, there is little advice on how to develop a good, simple strategy to evaluate and choose the right ERP package for your company. This article is intended to provide some of that much-needed guidance.
Over the last decade, the innovative Software as a Service (SaaS) delivery model has evolved to let manufacturers move beyond traditional enterprise software.It’s a game-changing approach that lets the enterprise avoid costly licenses and complex hardware and software infrastructures.
As a call center, business is a lot different than it used to be. Once upon a time, you only had to worry about the competition down the street. These days, you not only have to worry about them, but you have to worry about being better than businesses in the next city, in the next state and, thanks to economic globalization, you also have to worry about competition on other continents. Competition is only part of the problem. Not only are they competing against you, but they are commoditizing your products and your brand.