Traditional vs. Virtual Contact Centers: Which Is Better?
Virtual contact centers are gaining popularity. But, are they really better than traditional call centers? Read on to learn about the pros and cons of virtual contact center operations.
Browse Business Software Categories
C
Transitioning from a Traditional Classroom to a Virtual Classroom
Moving from the traditional classroom to a virtual one is a big decision, and it requires careful attention to strategies, tactics and technologies. Faculty must pay careful attention to promoting interaction in the virtual classroom, ensuring a high level of communication and collaboration.
Transitioning Instructor-Led Training to the Virtual Classroom
Making the transition to the virtual classroom can be a simple process. The live virtual sessions can function almost exactly as a physical classroom, and may even offer advantages that are not available in a physical classroom. In making the transition, it is important to maintain the same level of interaction, match the delivery system with the bandwidth and computers available to students, and ensure that instructors remain available.
Types of Business Intelligence Tools
While many business intelligence solutions are quite similar, the ways in which they can be applied to support enhanced decision-making are vast. Read on to learn about some of the most popular uses of business intelligence software.
Types of Landing Page Optimization Solutions
Landing page optimization can be facilitated with a wide variety of third party systems, delivered either as on-premise software on your own servers, or as Software-as-a-Service. Starting with analytics software, which analyzes Web traffic and prepares informative reports, optimization also includes more sophisticated optimization systems that include facilities for testing and experimentation.
Types of Social Media and How They Will Impact CRM 2.0
Web 2.0 is comprised of many diverse online communication channels. But, what are these mediums, and what will they mean for CRM 2.0? Read on to learn more.
Choosing the Right Business Intelligence Package
An enterprise analytics initiative must be carefully planned and carried out in order to be most effective. This article provides valuable tips to help you ensure business intelligence success.
Virtual Classroom Success Stories
The virtual classroom has brought advantages to students of all ages not just in the US, but throughout the world. The technology has provided a way for students with teacher shortages to pipe in live sessions from other institutions and to promote collaboration between students that are geographically separated. Several examples of virtual classroom success illustrate the effectiveness of this technology, from primary school to the university.
Is QuickBooks Enterprise Right for Your Midsize Business?
QuickBooks Enterprise is great for a growing business that needs the ability to expand, and there are a number of tools included that make the software a great option for a midsize business. You can make use of a number of these tools without an upgrade or addition, and the cost of ownership is very reasonable.
Did You Know Proper POS Categories Improve Inventory Management?
…customer is disappointed and you lose a sale. Or, you have a hot-selling item, your inventory diminishes, and you order more—but you order too late, and you run out before replenishments arrive. Again, you lose sales.