GoToAssist White Paper: Driving IT Help Desk Efficiency with Customer Centric Remote Support

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GoToAssist White Paper: Driving IT Help Desk Efficiency with Customer Centric Remote Support

The IDC predicts that by 2011, 73 percent of the U.S. workforce will be mobile, inevitably increasing the pressure on the IT help desk. That’s why more companies are turning to Web-based, customer-centric remote support to support a burgeoning remote workforce.

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