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K3 Retail went live with Workbooks CRM edition with Outlook Connector and the Contract Management Module in March 2014. There are 19 users in the helpdesk team and they use it every day.
“We reviewed various CRM systems and decided to go with Workbooks. It provided the functionalities we wanted, and was good value for money, and would be easy for the team to use.” Jane Thomas – Systems Support at K3 Retail
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