Maximizer CRM Case Study: Smart Connection Training
When Smart Connection Training set out to find a replacement customer relationship management (CRM) system earlier this year, in one sense it didn’t end up looking far afield. In another sense, it couldn’t have strayed further from its starting position if it had tried.
The Registered Training Organisation, which offers sport and recreation, fitness and management courses from school-based to diploma level, was an existing Maximizer CRM user. After a fresh look at the market, it has stuck with Maximizer, but migrated to a subscription-based cloud service.
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