Browse Business Software Categories
CLOUD CRM
Astute Solutions ePowerCenter Review
Product Snapshot
Product Pricing
Contact vendor directly for pricing information.
Technology
Platform is a SaaS solution.
Customer Focus
Vendor works with enterprise companies in the fields of retail, automotive, manufacturing, pharmaceutical, travel and dining.
Select Customers
McDonald’s, British Airways, Dunkin’ Donuts, Domino’s, L’oreal
About ePowerCenter
ePowerCenter is CRM software designed to be less complex than most other systems and assists customer service agents to resolve customer issues quickly and effeciently. The platform allows users to maximize each customer interaction through channels such as email, mail, fax, phone and chat.
The software provides businesses with tools to manages cases, inquiries, workflows and more. Additionally, the platform allows companies to use reporting tools to track trends in consumer behavior and attitudes, an intuitive interface and a notification system that prevents the escalation of problems.
About the Company
Astute Solutions was founded in 1995 and is headquartered in Columbus, Ohio.
ePowerCenter Key Features
- Simple CRM system
- Case management, issue resolution, and process automation systems
- Works across phone, fax, e-mail, mail, chat and fax channels
- Single user interface that makes data entry and viewing easy
- Report generator that works on-demand or automatically
- Notification system that alerts workers of problems
Products Similar to Astute Solutions ePowerCenter
