Contact vendor directly for pricing information.
Platform is a SaaS solution.
Vendor works with enterprise companies in the fields of retail, automotive, manufacturing, pharmaceutical, travel and dining.
McDonald’s, British Airways, Dunkin’ Donuts, Domino’s, L’oreal
ePowerCenter is CRM software designed to be less complex than most other systems and assists customer service agents to resolve customer issues quickly and effeciently. The platform allows users to maximize each customer interaction through channels such as email, mail, fax, phone and chat.
The software provides businesses with tools to manages cases, inquiries, workflows and more. Additionally, the platform allows companies to use reporting tools to track trends in consumer behavior and attitudes, an intuitive interface and a notification system that prevents the escalation of problems.
Astute Solutions was founded in 1995 and is headquartered in Columbus, Ohio.