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Mitel MiCloud Connect Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.


Platform is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Vendor works with large and multi-national companies across multiple industries.

Select Customers

MLB, Hyatt, Carlsberg, Make-A-Wish


About MiCloud Connect

Mitel MiCloud Connect MiCloud Connect is cloud phone and unified communications software equipped with functionalities designed to support collaboration between in-house teams and employees, create enhanced customer experiences, and improve business intelligence. The platform is equipped with enterprise-level security measures and redundancy at network, infrastructure and application layers, and is designed to integrate with CRM and BPM tools such as Salesforce, ACT!, and Microsoft Dynamics.

The software provides companies with embedded calling tools, integrated call and customer histories, and is built to be an end-to-end cloud phone and unified communication tool built to handle all of the user’s VOIP needs such as phones, applications and network operations. Additionally, the platform supports multi-national companies by allowing them to utilize DIDs and International Toll-Free Numbers (ITFS).

About the Company

Mitel was founded in 1972 and is headquartered in Kanata, Ontario.


MiCloud Connect Key Features

  • Messaging, web sharing and video capabilities
  • Audio and web conferencing tools including multi-point video
  • Built to help multi-national companies improve global presence
  • Customer support teams for assisting through transition to the system
  • Simplified administration requirements for IT teams


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