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Netsoft Impact CRM Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.


Product is a SaaS solution and requires no additional hardware.

Customer Focus

Vendor works with businesses of all sizes across multiple industries.

Select Customers

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About Impact CRM

Netsoft Impact CRM Impact CRM is a customizable CRM software solution that can integrate with ERP and carries a variety of tools designed to help users maintain both presale and postsale customer interactions. The platform provides users with a contact book that stores numerous customer details, uses an event tracker and helps automate sales force.

The software provides businesses with tools to automatically record all sales work, handle e-mails within the system and define the sales hierarchy. Additionally, the platform allows companies to handle marketing campaigns, maintenance, customer support needs and more.

About the Company

Netsoft was founded in 2001 and is headquartered in Bangalore, India.

Impact CRM Key Features

  • Modular CRM system that works with Netsoft Impact ERP
  • Stores customer details and tracks interactions
  • Acts as an e-mail communication platform
  • Definable sales hierarchy
  • Creates and manages marketing campaigns
  • Role-based dashboards
  • Tracks all customer service inquiries
  • Escalation system ensures that no problems spiral out of control


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