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COLLABORATION

OneDesk Complete Review

Product Snapshot

Product Pricing

Product is available in multiple plans:

  • Starter Plan – $10 per month
  • Bronze Plan – $30 per month
  • Silver Plan – $50 per month
  • Gold Plan – $100 per month
Technology

Product is available as a SaaS solution and requires no additional hardware.

Customer Focus

Vendor works with businesses of all sizes.

Select Customers

Contact vendor directly for case studies.

 

About OneDesk Complete

OneDesk Complete OneDesk Complete is collaboration software that works as a unified solution for product management, project management and customer service. The platform supports product development processes by promoting items from feedback into either product items or project items, as well as shares support and development information between sales, marketing and customer service teams.

The software assists users with planning and managing releases based on available resources, tracks project progress as tasks are completed, and facilitates both internal and external communication and discussion threads. Additionally, the platform captures feedback, ideas and help desk tickets from multiple channels including email, internal communications and customer portals.

About the Company

OneDesk Inc was founded in 2008 and is headquartered in Montreal, Canada.

 

OneDesk Complete Key Features

  • Customer engagement and interaction tools
  • Help desk request and issue status tracking
  • Dashboard, KPI and reporting tools
  • Exportable data formats
  • Available as a mobile application

 

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