Product is available in multiple plans:
Product is available as a SaaS solution and requires no additional hardware.
Vendor works with businesses of all sizes.
Contact vendor directly for case studies.
OneDesk Complete is collaboration software that works as a unified solution for product management, project management and customer service. The platform supports product development processes by promoting items from feedback into either product items or project items, as well as shares support and development information between sales, marketing and customer service teams.
The software assists users with planning and managing releases based on available resources, tracks project progress as tasks are completed, and facilitates both internal and external communication and discussion threads. Additionally, the platform captures feedback, ideas and help desk tickets from multiple channels including email, internal communications and customer portals.
OneDesk Inc was founded in 2008 and is headquartered in Montreal, Canada.