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ENTERPRISE CONTENT MANAGEMENT

OpenText ECM Review

Product Snapshot

Technology

OpenText ECM is delivered on-premise.

Customer Focus

Over the past two decades, OpenText has served 100 million users in more than 100 countries. Clients come from a variety of large enterprises, government agencies, and professional service firms. OpenText offers industry-specific ECM solutions for 18 vertical markets including automotive, education, engineering, healthcare, legal, and telecommunications.

Select Customers

Grainger, Belgian Railways, ICW Group, Marel, SABMiller, InBev, Barclays, Northrop Grumman, Pacific Gas and Electric, General Motors

About OpenText ECM Suite 2010

OpenText ECMOpenText ECM Suite 2010 is a robust enterprise content management suite that helps organizations take control of their content, put it to work, and profit from it. It allows companies to harness and secure the vast amounts of information being created, and ensure compliance with standards and regulations. It helps maximize process efficiency by automating routine transactions, and integrating content from varied sources, including ERP and e-mail, so it can be accessed quickly and easily. OpenText ECM Suite 2010 also includes features to help monetize content by engaging employees and customers with rich Web content, such as social media, blogs, chat, and user-generated content.

About OpenText
OpenText provides its clients with enterprise content management solutions that unite collaboration, content, and process to drive efficiency and user productivity. OpenText’s signature product is its ECM Suite, which aims to create value from business content by empowering users, encouraging process agility, and controlling costs and risk associated with content. OpenText was founded in 1991. Its corporate headquarters is located in Waterloo, Ontario. OpenText is a publicly traded company.

OpenText ECM Suite 2010 Key Features

Lifecycle

  • Document Management
  • Records Management
  • Auto-Classification
  • Rights Management
  • E-mail Management
  • eDiscovery
  • Archiving


Transaction

  • Transactional Content Management
  • Case Management
  • Business Process Management
  • Capture and Imaging
  • OCR/ICR and Classification


Engagement

  • Collaboration
  • Social Media
  • Web Content Management
  • Digital Asset Management
  • Semantic Navigation
  • Customer Communications Management
  • Portal

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