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– protel Smart Review

Product Snapshot


protel Smart is available as a SaaS solution that requires no additional hardware.

Customer Focus

protel works with hotels of all sizes.

About protel Smart

- protel Smart protel Smart is a hotel management software solution designed for small hotels with 30 to 60 rooms. Users can manually take down reservations after they receive them via phone or email. Once a guest is entered into the database, the system can show the guest’s key contact information and booking history. Each guest profile is fully customizable with the data it displays and can also show preferred amenities and meals. Users can then check guests in and out for their stays and take down all receivables. Lastly, protel Smart can generate a number of operational reports and financial forecasts for upcoming periods.

About protel
protel was founded in 1994 and is headquartered in Germany.

protel Smart Key Features

  • SaaS hotel management software solution
  • Designed specifically for hotels with 30 to 60 rooms
  • Users can manually enter in reservations and change them as needed
  • Stores all guest contact information in a database
  • Takes notes on guests’ preferred amenities, most used services and favorite meals
  • Generates reports on hotel occupancy and financial forecasts
  • Processes guest receivables


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