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BUSINESS PROCESS MANAGEMENT

SBN Complete Review

Product Snapshot

Product Pricing

SBN Complete and Select license fees are based on the number of customers that are billed or monitored using the software. There is an additional monthly maintenance fee, based as a percentage of the license fees. SBN Cloud services fees are also based on the number of customers monitored.

Technology

This software is available as a SaaS and on-premise solution.

Customer Focus

The company works serves different kinds of markets ranging from residential, commercial and proprietary locations.

About SBN Complete

SBN Complete SBN Complete is a business process software package that covers most of the technology needs of large and small security businesses. SBN works with companies whether they primarily offer installation, operate in wholesale monitoring or require a full system integration service.

This package has several different modules integrated with its security system. First, the SBN Cloud feature allows operators to monitor and respond to alarms and video security checks all on the cloud. The SBN Safe & Secure feature acts as a mobile safety application for your smartphone to alert operation centers of any emergency at your current location. SBN Access is a module included in the system that gives field service personnel access to your central databases to provide customer account information and access to alarm logs. Lastly, SBN Complete comes with a marketing module, purchasing inventory module and scheduling and billing module to create a complete suite of business services on one platform.

About Innovative Business Software, Inc

Innovative Business Software (IBS) was founded in 1981 and has provided Central Station Automation Software to security integrators, telecommunication companies, retailers and cities throughout the Americas and Europe.

SBN Complete Key Features

  • Monitoring of burglary alarms
  • Provision of Customer Service, tracking through work orders,
  • Mass marketing
  • Purchasing and inventory
  • Scheduling of installers, marketers and technicians,
  • Billing, particularly where billing is recurring on a regular basis

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