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BUSINESS PROCESS MANAGEMENT

IBS SBN Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.

Technology

Product is available as both an on-premise solution and as a SaaS solution.

Customer Focus

Vendor works serves different kinds of markets ranging from residential, commercial and proprietary locations.

Select Customers

Contact vendor directly for case studies.

 

About SBN

IBS SBN SBN is a business process software package that covers most of the technology needs of large and small security businesses. The platform works with companies whether they primarily offer installation, operate in wholesale monitoring or require a full system integration service.

This package has several different modules integrated with its security system. First, the Cloud feature allows operators to monitor and respond to alarms and video security checks all on the cloud. The SBN Safe & Secure feature acts as a mobile safety application for your smartphone to alert operation centers of any emergency at your current location. SBN Access is a module included in the system that gives field service personnel access to your central databases to provide customer account information and access to alarm logs. Lastly, SBN Complete comes with a marketing module, purchasing inventory module and scheduling and billing module to create a complete suite of business services on one platform.

About the Company

Innovative Business Software (IBS) was founded in 1981.

 

SBN Key Features

  • Monitoring of burglary alarms
  • Provision of Customer Service, tracking through work orders,
  • Mass marketing
  • Purchasing and inventory
  • Scheduling of installers, marketers and technicians,
  • Billing, particularly where billing is recurring on a regular basis

 

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