May 1st, 2013 | | Comments Off on GPS Insight
GPS Insight is a provider of GPS fleet tracking software with real-time vehicle and asset location for businesses with mobile assets. The platform allows users to see a significant increase in efficiency and gain insight into all aspects of their fleet operations.
FieldEase is a field service management software solution designed to streamline all administrative tasks by letting project managers and field agents handle projects from any web-enabled device. The platform allows users to enter timesheet data on the go and automatically processes it into payroll.
April 18th, 2013 | | Comments Off on Mission Critical Field Service: Motorola Canada Case Study
Motorola Canada, a division of the global communications leader, had just won a huge contract. They would be supplying and supporting the communications for the police, fire and emergency services for the province of Quebec. To do that effectively, they needed to fully automate their mission-critical field service processes, including call center, scheduling and install base management. They wanted to extend the solution out to the field via a mobile component, and needed a web-portal that subcontractors could use to report their parts usage.
Finally, the solution needed to be presented in multiple languages to support the end-user base.
Core 7 Officetrax FMP is a web-based application for your field managers and allows them to monitor and review their assigned locations. In the event that there are any problems, your field managers can submit reactive maintenance requests and receive maintenance updates as they come. Additionally, your workers can view site maintenance histories, send purchasing requests and generate reports.
WennSoft Field Service and Work Order Management improves customer happiness and lowers costs by streamlining the entire work order process.
WennSoft Mobile Field Service Software gives your technicians the tools and information they need to perform work remotely.
FieldOne Terra is a robust work order and field service management system that carries over 200 features. For work orders, this program lets you define pricing structures, track time and inventory attached to a work order and dispatch your field technicians to locations.
FieldOne Sky is field service management software equipped with routing and scheduling tools, advanced work process automation, customer and partner communication capabilities, report generation, and business intelligence functionality. The platform is designed to benefit customers, operations, executive management and IT professionals, and integrates with existing ERP, CRM, KM and BI systems.
Fleet Management works with real-time data supplied by your ground support equipment to accurately track the user’s entire vehicle fleet. Organizations can use this product to proactively monitor vehicles to determine routes and handle driver authorizations for equipment and facilities.
It’s difficult enough to manage the ins and outs of a single office. Coordinating operations between field agents–maintenance workers, HVAC technicians, janitorial services, etc.–is an even more daunting feat, but addressing that need is precisely what field service management (FSM) solutions set out to do.