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– MAXfocus MAX RemoteManagement

MAX RemoteManagement remote support software designed for utilization by any business model and is equipped with system reporting, asset tracking and alert settings capabilities. The platform provides users with active discovery functionalities that allow users to find new devices on client networks, monitor networks for changes to the system and get details on connected devices such as MAC address, IP, operating system, version and hostname.

– LogicNow Help Desk

LogicNow helps organizations improve their customer experience with a supported online presence, providing an interactive front-end help desk module that allows customers to browse help topics and submit support requests.