Telligent has set out to provide the tools necessary for building and maintaining customer relationships through social communities, not only so organizations can build a better business, but also so that they can better serve their customers.
Telligent Enterprise is a social community software aimed at bringing together your company’s workforce from across the globe to meet in virtual, interactive workplaces. Users can create their own social profiles, with which they can blog, edit wikis, participate in activity feeds, and post in forums
Telligent Community is a platform for creating externally-facing social communities that bring together your company’s customers. Creating a community with Telligent Community lets your employees interact with your customers to offer support, promote and strengthen your brand, offer new and interesting content, and build customer loyalty.
Telligent Analytics is a social business intelligence solution that tracks customer sentiment and brand awareness. Users can monitor what topics are trending for their products, evaluate brand loyalty, identify which of the company’s web pages are most popular, and highlight key influencers associated with their product.