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IT Management Videos

Netflix Adopts OneLogin for Identity Management - Case Study

OneLogin

OneLogin was the only vendor that had the strong authentication features Kail was looking for, as well as the only vendor with an iPad App for enterprise single sign-on.

Pandora Switches from Okta to OneLogin for Identity Management - Case Study

OneLogin

Deploying OneLogin has helped Pandora eliminate the security risks of unauthorized access while enabling a seamless single sign-on experience for employees. New employees can get up and running quickly with all the business apps they need to be productive, regardless of their location, and without a lengthy software provisioning process.

ClickDesk Wonderful Combo - live chat, lite helpdesk, browser phone & social toolbar for websites

ClickDesk

ClickDesk is a cloud based live chat tool with wonderful combo features - fastest live chat, lite helpdesk, browser phone and social toolbar.

UpToMarket, The Online Solution to Manage Your Dealer, Partners & Stores

UpToMarket

UpToMarket is your online software solution to manage your partners, dealers, stores, and franchisees.

Measuring Service Level Agreements with IBM Tivoli Software

IBM

A Pirean executive discusses using IBM Tivoli Service Request Manager software to accurately measure service levels of providers.

Tivoli - Improving Service Delivery, Integration and Time to Market in Banking

IBM

Rob Thompson of SunTrust Bank discusses how automation with IBM Tivoli IT service management software has improved service delivery, integration and speed to market.

CA Service Desk Manager - What's New in 12.6

CA Technologies

CA Service Desk Manager r12.6 video demonstration on the new features in releases 12.6. They focus on analyst productivity enhancements and UI refresh. These are in addition to the full featured Service Desk Management solution.

CA Service Desk Manager - Support Automation

CA Technologies

Self-Service with CA Service Desk Manager 12.6. Empowering analysts to lower MTTR and increase first call resolution by using Support Automation.

CA Service Desk Manager - Change Impact Analysis

CA Technologies

CA Service Desk Manager r12.6 video demonstration on Change management focusing on change impact to service disruptions and reduce the risk to the business.

ManageEngine ServiceDesk Plus Overview

ManageEngine

ManageEngine ServiceDesk Plus integrates your help desk requests and assets to help you manage your IT effectively. The overview helps you to understand different editions of ServiceDesk Plus and the features which are offered.

What's New in ManageEngine ServiceDesk Plus 8.0

ManageEngine

Know the list of new features and their benefits in our latest release 8. ServiceDesk Plus integrates your help desk requests and assets to help you manage your IT effectively.

ITIL Simplified - ManageEngine ServiceDesk Plus

ManageEngine

A Simple Overview of ITIL for those who don't have the time. Get to know about the ITIL Best Practices, the different processes and how to implement it for your organisation.

ServiceMesh Agility Platform's Visual Policy Editor

ServiceMesh

This is a 3-minute demo of our drag-and-drop visual policy editor in ServiceMesh's Agility Platform.

LANDesk Service Desk

LANDesk

LANDesk Service Desk enables you to deliver outstanding IT support services to employees and customers. It combines ITIL-verified, process-driven incident, problem, release, change, and configuration management and more in a single touch point.

LANDesk Simplifying IT Complexity

LANDesk

LANDesk continues to deliver solutions that allow organizations to get the most from their IT investments. With LANDesk solutions organizations can ensure their users are productive while controlling access to systems, software and data.

FlowCentric in 49 Seconds

FlowCentric Technologies

Rent IT - The Perfect Video Rental System in 49 Seconds, as viewed in the Classic Navigator.

FrontRange Solutions Desktop Server Management

FrontRange

Gain control over client computing with FrontRange Desktop & Server Management.

FrontRange Solutions Desktop Server Management Chapter 2

FrontRange

Manage physical and virtual IT assets, automate software and OS deployment and configuration.