Over the past quarter century, world leader Microsoft has grown from small start-up to Fortune 500 success by creating innovative software, and working diligently to help customers realize their full potential. And today, Microsoft is a multinational computer technology giant, a veteran software company with a household name that stands behind such universal products as Windows XP, Windows Vista and Microsoft Office, making its founder Bill Gates one of the world’s richest men.
The company’s ERP HCM solution suite, Microsoft Dynamics, offers integrated, adaptable business applications for small and medium-sized organizations and divisions of large enterprises. These integrated solutions—delivered through a worldwide network of experienced Microsoft Certified Partners—work like and with familiar Microsoft software and help automate and improve financial, human resource, customer relationship, and supply chain management.
The company remains at the forefront of innovative software applications to drive greater business productivity. In the crucial CRM space, Microsoft Dynamics CRM is the company’s customer relationship management (CRM) solution that provides organizations with the tools and capabilities to create and easily maintain a clear picture of customers, from first contact through the entire customer life cycle.
Even for organizations with the most complex of sales processes, Microsoft Dynamics CRM provides easy-to-use features and capabilities to help improve the way sales and marketing personnel target new customers, manage marketing campaigns, and drive sales activities.
Now, in response to the ongoing demand for a CRM solution that’s tailored to a mobile workforce that requires real-time access to business data anywhere, anytime, Microsoft has unveiled its Microsoft Mobile CRM application, a thin-client extension of the powerful Dynamics CRM package.
Microsoft Mobile CRM provides users the ability to view, create and modify CRM data on any Internet-capable device. It can be used with any mobile Web browser, including Microsoft Windows Mobile Pocket PCs and Smartphones, Palm-powered handheld devices and RIM Blackberry devices.
In addition to simple administration and “out-of-the-box” functionality, Microsoft makes the source code for CRM Mobile Express available under a shared source licensing agreement. You can modify the source to fit your exact business needs.