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About Oracle

Oracle, the world leader in CRM, claims five million live end users and more than 100 million registered self-service users. The company offers four comprehensive Customer Relationship Management (CRM) product lines that leverage enterprise data to drive profitable customer interactions. Oracle’s products cover the breadth of CRM functionality—from sales, marketing, and e-commerce, to customer service and analytics.

Oracle’s mix of CRM solutions is a result of several acquisitions, including JD Edwards, PeopleSoft and Siebel Systems.

Oracle Software for Enterprises

The company’s hosted software, CRM On Demand, competes with Salesforce.com. CRM On Demand offers low-cost, hosted CRM solution with little or no up-front IT investment. With CRM On Demand, you can accelerate sales, improve marketing and deliver consistently top-notch customer service.

Several industry-specific versions are available. On-premise solutions are also available. As are complete analytics solution. Functionality varies across product lines. Select from:

  • Business analytics
  • Contact center and service
  • Customer data integration
  • Customer order management
  • Enterprise marketing
  • Partner relationship management
  • Sales force automation
  • Self-service and eBilling
  • Revenue management
  • Service management
  • Mobile sales
  • Case management
  • Advanced pricing
  • And much more….

Oracle Corporation was founded by Lawrence J. Ellison in 1977 and is headquartered in Redwood City, California.