About Parature Customer Service Software
Parature’s complete, on demand Customer Support software solution and Help Desk software solution allow you to deliver exceptional customer service 24 hours a day, 7 days a week to users all over the world.
Parature Customer Service Software
Backed by the company’s fully hosted, award-winning solutions, Parature offers both customer service software and help desk software at an affordable rate suitable for both small and large corporations. Features include:
- Real time
- Resolution management
This complete Help Desk solution enables you to:
- Customize the Help Desk portal to meet the specific support needs of your employee base.
- Prioritize and manage work orders centrally through your help desk trouble ticket system.
- Track assets and manage purchasing and receiving.
- Improve Help Desk processes through on-demand surveys and reports.
- Secure access from any Web browser, anytime and anywhere.
Parature serves industry leaders such as Office Depot, ATI Technologies Inc. and Florida State University.