WebEx, a Cisco company, creates on-demand software solutions for companies of all sizes. The company’s online meeting applications and software services help organizations all over the world fulfill their most ambitious goals for marketing, sales, training, and support.
WebEx is a global leader in online meeting applications. As evidence of this, more than 7 million people use Cisco’s WebEx products every month to communicate and collaborate online. And the company’s thousands of customers understand why WebEx is the proven technology leader, with first-class global support.
Following the Cisco acquisition of May 25, 2007, WebEx products are being integrated into Cisco’s expanding portfolio of next-generation collaboration products and services based on Web 2.0 technologies. WebEx remains committed to advancing its innovative technology without sacrificing the reliability and security that enables on-demand collaboration.
When it was founded in 1996, WebEx began with a vision: to use the web to bring people together from around the world to collaborate and work collectively on creative ideas and business.
In the beginning, emerging digital communications standards, such as ISDN and Switched Digital Service, led to the development of video conferencing, a market which took off. Users were excited by the possibilities of extended learning, keynote events, and multimedia presentations combining live video and audio—without the time and expense of traditional conferences.
WebEx worked to overcome the common barriers of the user conferencing software available at that time. Most users found it painstaking—if not impossible—to customize these applications into a useful solution to meet their business needs. Also, video conferencing tended to focus on people and their faces—relegating to a minor role the information they were trying to convey. The result: a lot of conferencing software was sold, but very little was used.
WebEx took an early, decisive lead—where it remains today—in the commercial web conferencing market with a robust solution that provides the spontaneity and interactivity of face-to-face meetings. With WebEx, users share presentations, applications, documents and desktops, with full-motion video and integrated audio, all in a rich-multimedia environment.
Today, organizations use WebEx meeting applications across many industries—including financial services, high-tech, healthcare, pharmaceutical, communications, manufacturing, government, and management consulting—and support every stage of both customer and product lifecycles, driving results in sales, marketing, fulfillment, product development, manufacturing, training, and support with real-time collaboration.
WebEx Key Strengths