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Have CRM Systems Ruined Customer Service?

In theory, CRM systems are designed to help execute customer service operations on a larger scale that were previously done by discrete individuals in a non-uniform manner. Problems arise when the system is implemented keeping sales and the seller’s perspective in mind while purporting to be customer centric.

CareerBuilder.com Sees Great Productivity Gains with Pivotal CRM

Learn how Pivotal CRM has helped CareerBuilder.com realize great productivity gains.

Pivotal CRM Sales Demo

This demo shows how CDC Pivotal CRM can deliver benefits such as improved productivity, streamlined workflows, and more to your sales processes.

Pivotal CRM: Built for Your Business

Learn about the highlights of CDC Pivotal CRM and how the solution’s flexibility is built for your business processes.

Sales & Marketing 2.0 with Pivotal CRM

Learn what differentiates CDC Pivotal CRM from competitors and the benefits it delivers.

SugarCRM Tutorial: How to Install the SugarCRM Outlook Plugin

Demo of the Outlook plugin in your SugarCRM system for greater productivity.

What Benefits Have You Realized Using Sugar?

Watch these customer testimonials to discover what benefits companies have reaped once they implemented SugarCRM into their businesses.

Why Did You Choose SugarCRM?

Watch these customer testimonials to discover why companies have chosen SugarCRM as their CRM solution.

Sugar Mobile Plus Demo on Blackberry and iPad

See how SugarCRM Mobile works on popular mobile devices.

SugarCRM for LotusLive: CRM Made Social

How a sales person uses LotusLive and SugarCRM to collaborate with their customer.