RedPoint Customer Data Platform
RedPoint Customer Data Platform is a lead management software solution that optimizes all lead interactions. At the start, users need to upload leads into the program and can work with a wide variety of source types.
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MicroStrategy Mobile App Platform
MicroStrategy Mobile App Platform is an application development software solution that builds worker apps for enterprise-level companies. The platform allows users to have no coding knowledge, create apps for all types of mobile devices and start out by selecting engines they wish to include in their apps.
MicroStrategy Usher Mobile Identity Platform
MicroStrategy Usher Mobile Identity Platform is an IT infrastructure monitoring software solution that turns mobile devices into security access badges. The platform allows users to distribute the app to company mobile devices, issue access privileges to each one and set all credentials, and app users can then move around a company and have the app unlock doors, receive access codes and provide ID verification.
Funifier
Funifier is an out-of-the-box gamification software solution that provides access to APIs, allowing companies to connect Funifier with other applications that they use. The platform allows users to use triggers and widgets to add the game mechanics to third-party applications such as email clients, Microsoft Office, social media networks and HTML.
– MicroStrategy Analytics
MicroStrategy Analytics is a big data analytics software solution that uses interactive visualizations to display key pieces of data.
– RedPoint Visual Analytics
RedPoint Visual Analytics is a big data analytics software solution that works with marketing campaigns to measure total reach. The program comes with a number of reports and graphs that can cleanly display the results of a marketing campaign.
– RedPoint Planning
RedPoint Planning is a financial management software solution that reports on financials and ROI from marketing campaigns. The software can use a number of prepackaged measurement tools to compare actual results against forecasts to see how much ROI is achieved.
RedPoint Master Data Management
RedPoint Master Data Management is a business intelligence platform designed with three key areas in mind: data, insight and action. The software helps users solve problems by extracting data from structured and unstructured sources to create a multi-dimensional view of each customer.
RedPoint Customer Engagement Hub
RedPoint Customer Engagement Hub is a marketing automation software solution that works across multiple channels to build relationships with customers. Users start out by segmenting their customer database and creating a targeted campaign for each customer group with a WYSIWYG editor.
Freshworks Freshdesk
Freshdesk is a customer service cloud-hosted help desk solution that combines the simplicity of intuitive interface and power of robust features. Platform provides users with multi-channel capability to streamline support queries, integrated game mechanics to increase agent productivity, multiple SLA policies along with support for multi-products, smart automations and a suite of in-depth reporting and analytics to check the health of the user’s helpdesk.