Hydra is virtual call center software that allows users to distribute calls to call center agents through distinct intelligent routing strategies, regardless of whether agents are working from the office, from home or on the road, and regardless of what device agents are using including PC, tablet or mobile phone. The platform enables users to manage, monitor and control agents without requiring a physical infrastructure, IP terminals, or SIP trunks, audit calls and agents in real-time, and measures and reports on KPIs on metrics such as queue size and wait time.
Sword is call center and VoIP software that supplies users with a telephone line designed to work on any device using the same number. The platform enables users to make and receive calls on their computer, mobile phones and tablets, allows users to configure call reception in any place using multi-line WebRTC technology, and redirects calls to the user’s personal phone or voicemail in the event of poor coverage.
BizPortals 365 is collaboration software that provides users with a modern, comprehensive and ready-to-go intranet for Office 365 and SharePoint. The platform is a powerful employee hub that provides employees with a central place for company-wide communication, document storage, social collaboration, dedicated team spaces and employee self-service tools, and equips users with document management, project management, forms automation, HR and employee management tools within a single integrated tool.
HUMHEALTH Chronic Care Management Software is medical software that assists physicians with providing care services to chronic Medicare patients. The platform capture care plans through simplified data entry processes from both paper sources or EMR sources, allows clinicians to capture patient responses through customizable, disease-specific questionnaires, and is equipped with billing support functionalities designed to record time spent on each activity and employee accountability.
AcTouch.com is ERP software designed to extend businesses from offline to online, as well as works to reduce company costs, streamline processes, and improve customer engagement. The platform offers Excel mapping tools that have the ability to interface with any POS, Excel sheet, eCommerce portal or market place, offers business API, and is equipped with an interface designed to post invoice and bill data for company accountants and auditors.
Exceed! Premier is nonprofit donor management software that compiles all of an institution’s donor and campaign data into a single, robust donor relationship management system. The platform facilitates multi-tasking by segmenting and managing data based on each user or organization’s requirements or workflows, and is built with a tabular interface that enables users to work in multiple workspaces within a single window.
LOOP is field service management and ecommerce software that powers real-time mobile asset optimization and automation applications like on-demand last mile logistics (LML) operations and field-force automation (FFA) for enterprises. The platform performs end-to-end LML and FFA planning, optimization and management with key process automation, and can drastically cut transit and resource costs.
MetaTaskerPT is a web application assisting property tax groups with data entry, and is designed to intelligently extract strategic data from property tax documents, such as tax bills and notices, and directly import them into a property tax management system. The platform is scalable and capable of accommodating high-volume incoming document peaks experienced during property tax cycles, and provides users with an extraction process that utilizes a combination of machine learning and secure virtualized labor approaches.
TotalPropertyTax is cloud-based tax management software that provides users with rapid insights for decision making throughout the property tax cycle. The platform handles asset management, filing returns, appealing notices and processing tax bills.
LinkBrandr is marketing and social media management software that enables users to brand and share third-party content without driving traffic away from their site. The platform provides users with link shortening and customization capabilities, LinkBrandr bars and redirection pages, and enables users to increase audience reach on shares and retweets.
