BazaarVoice Conversations is a community forum platform that enables businesses to create online communities that focus on engaging with consumers through ratings and reviews, questions and answers, and use stories from past and present customers. The software enables retailers to create campaigns based on consumer feedback, share consumer-curated content through social media channels, and allows users to gather content in multiple formats including written opinions, photos and videos.
BazaarVoice Connections is customer engagement software that enables online retailers to connect with shoppers and respond to customer questions. The software is designed to notify customers when their question has been answered, displays personalized interactions to be used a future resource for customers with same or similar questions and enables companies to connect to users in real-time.
Bazaarvoice Intelligence is business intelligence software module incorporated within the Bazaarvoice Conversations platform. The module allows companies to gain insight into consumer buying habits and trends, condenses data concerning products, services and features consumers search for and purchase, and analyzes company product ratings and reviews.
Bazaarvoice Curations is social marketing software that enables users to curate social media content tailored for the user’s specific marketing campaigns. The platform collects, manages and displays social content, is equipped with content moderation and filtering tools, and provides users with a Lifestyle Gallery that works as a branded repository for gathering content from across social networks.
MY Secure Link is a state-of-the-art file sharing solution designed to be easy to use and deploy, yet powerful enough to automate the process. A key differentiator of MY Secure Link is the integration of MY TrueCloud’s proprietary 2-Factor Authentication Security into the solution.
MY Security, used in conjunction with MY Documents, will provide the security and forensics to ensure the user’s company knows exactly what is happening with their data. MY Security can be purchased as a stand alone system (the same new technology being introduced into credit card security today) or with any of MY TrueCloud’s collaborative solutions.
MY Social is a social communication and collaboration tool that makes it easier and faster to establish clear and open lines of conversation between the user, their team members, and their customers. The platform can be established in an above military-grade secure environment to ensure confidential discussions are kept confidential.
MY Web Conferences is an affordable web conferencing software solution that provides conferencing, collaboration and security tools for the best online conference experience. The software that can be deployed as a standalone offering or as an integrated solution (with the MY TrueCloud CRM, document management system, social business and/or security modules) to create a complete 360-degree view of all of the user’s prospects.
MY Documents is the only document management solution on the market that can address all of a business’ key requirements in a DMS, including forensic monitoring, seamless file sharing, powerful workflows and systematic organization techniques. On top of that, MY Documents is always protected by an above military-grade secure platform.
MY Campaigns is email marketing software that brings together everything users need to create a simple, easy to deploy process for managing and sending email campaigns. The platform’s email campaign solution can be deployed as a stand alone offering, or as an integrated solution within their CRM, document management system, social business and/or security modules in order to create a complete 360-view of all prospects.
