Commence CRM offers a robust suite of applications for managing accounts, contacts, sales, marketing, customer service and projects. The product is targeted at companies that need more than what traditional cookie-cutter CRM solutions provide, but without the cost and complexity of enterprise level products.
About FaceMe FaceMe is web conferencing software that enables users to host and attend web-based conferences and meetings through […]
LiveOn is web conferencing software designed to support and improve productivity through with presence functionality, multi-user support and IP camera image import functionality. The platform is equipped with 20 HD video conference and seamless audio, allows users to create unlimited meeting rooms for unlimited meeting participants, and is accessible via smartphones and tablets in order to facilitate remote or mobile meeting access.
EnterpriseTube is video portal and streaming software for enterprise video purposes and is designed with enterprise integration and single sign-on functionality. The platform is a secure and branded video streaming portal designed to enable companies to independently store, encode, manage, share and stream video and other forms of digital media for both internal and external audiences, and supports playback on multiple devices including Windows, Mac, iOS, and Android.
MediaTube is video portal and content management software that allows users to incorporate company branding elements within the portal’s front end design and presentation. The platform enables companies to stream both public and private videos to allow access to specified employees, customers or partners, as well as embed videos on company websites and track video views and viewers.
Magnoware DataTrack System is professional services automation software designed to automate day-to-day operations, securely save all personal data, and enhance the business-centric aspects of company PDAs. The platform automates service administration procedures, gathers and centralizes all management processes and notifications, and offers mobile monitoring services designed to enable users to access and implement the system from mobile devices.
Kaavo IMOD is cloud computing software designed to deploy and manage distributed applications, workloads and IT environments. The platform provides users with single-click deployment capabilities, monitoring and metering tools, and run-time service level management functionality.
Kayako is help desk software designed to facilitate and unify customer service conversations via multiple channels including email, direct messaging, Facebook, Twitter and customer self-service Help Centers. The platform facilitates support team collaboration activities, enables users to engage in real-time customer assistance practices, and is equipped with social listening tools for Facebook.
FocalScope is customer service software equipped with a help desk ticketing system, live chat capabilities, and a phone call center functionality. The platform facilitates service desk functionality across multiple channels including phone, email, live chat and social media, ensures agents have access to relevant customer data including open orders and purchase history, and is equipped with a shared email ticket inbox to ensure all services tickets are visible and resolved.
h2desk is help desk and live chat software that converts chats and conversations into support tickets, enables users to create predefined messages for frequently asked questions, and automatically sends users alerts when ticket SLA time is approaching its expiration. The platform allows users to create and implement tutorials, manuals and troubleshooting tools, is equipped with both manual and automated ticket-to-agent assignment tools, and is designed to allow agents to respond directly from their email inbox.