Brian L.

Base CRM is a competitor of Zoho, Sugar, capsuleCRM. Check them out as well.

Here's a round-up of everyone's recommendations: - Base CRM - Pipedrive - Zoho - SugarCRM - Daylite for Mac - MS Dynamics CRM - NetSuite - Sage SalesLogix

Scratch the excel sheet, you can find several small business CRMs that are free to trial and conveniently priced per user. All should solve your needs, just find which one makes it easy to use. - Base CRM - Zoho CRM - Highrise - Nimble - Podio - Batchbook

Craig - If you're looking for small business software to help manage contacts and projects you'll need something not simple, but easy to use. I'd recommend narrowing your search to: Base CRM Zoho CRM Highrise Nimble