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Acumatica Customer Management Suite Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.

Technology

Product is available as an on-premise solution, hosted at a data center, or deployed on a cloud computing platform.

Customer Focus

Vendor works with small, midsize and large enterprises in the financial services, health care, agricultural, manufacturing, distribution, real-estate, franchising, energy, transportation, consulting services, intellectual goods, entertainment, government and nonprofit organizations industries.

Select Customers

Caswell Inc, Guardian SealTech, Lockwood Products, Danforth Pewter, Expedia Inc

 

About the Acumatica Customer Management Suite

Acumatica Customer Management Suite The Acumatica Customer Management Suite is a cloud-ready customer relationship management (CRM) software that can be accessed from any web browser. Businesses use this CRM suite to improve sales and marketing through a centralized system with advanced analytics, real-time forecasting and reporting.

As a cloud-based solution, Acumatica Custmer Management Suite deploys faster and is maintained for less money than traditional client-server applications. The customer management suite is offered as a standalone solution or as part of Acumatica’s cloud ERP solution.

About the Company

Acumatica was founded in 2007, and is headquartered in Kirkland, Washington.

 

Acumatica Customer Management Suite Key Features

  • Provides sales tools which improve information flow, reduce sales cycles, increase close rates and improve sales efficiency
  • Lead assignments and workflow help manage sales processes to improve efficiency
  • Provides marketing tools to manage leads, improve conversions, measure campaigns performance and communication with contacts
  • Marketing teams can capture leads from web forms, purchased lists, advertisements, direct mail, events and other sources
  • Provides service management tools to reduce response times, improve customer satisfaction, reduce support cost and accurately bill transactions
  • Case are assigned and escalated according to policies which the user’s company sets
  • Provides reporting tools which help improve forecasting, improve information flow, measure conversion rates
  • Reports and dashboards can be customized to provide a real-time view of the key performance indicators

 

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