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InOrder CRM Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.

Technology

Product is available as a SaaS solution that requires no additional hardware.

Customer Focus

Vendor works with midsize and large enterprises.

Select Customers

IPD, Fulfillment Strategies, Lancaster Archery, Coggins, PJ Libraries

 

About InOrder CRM

InOrder CRM InOrder CRM is a CRM software solution designed for call centers. As customers place phone calls about orders and services, users can pull up inventory pages, create orders and check in on order statuses.

Meanwhile, the program’s CRM tools take down data from customer interactions, including purchases, notes and returns. For outbound callers, the system uses admin-defined workflows to distribute lists of leads, prospects and their contact data. Lastly, InOrder CRM is easily scalable to meet the demands of busy holiday seasons and can support anywhere between 10 to 1,000 service reps.

About the Company

InOrder was founded in 1975 and is headquartered in New Hampshire.

 

InOrder CRM Key Features

  • SaaS CRM software solution
  • Designed for call centers
  • Users can easily pull up information on orders and inventory
  • Captures data on leads and customers’ interactions and histories
  • Handles lead distribution for outbound callers
  • Fully scalable
  • Pulls up a customer’s profile before a call is made to that customer

 

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