Platform is available in two plans:
Platform is a SaaS solution and requires no additional hardware for installation.
Vendor works with small sized businesses in the SMB and startup sector.
Credit Fix, Joytunes, Bquate, Gemvara, Tracxn
Bornevia is help desk software that unifies customer conversations across multiple channels including email, Facebook and Twitter and allows users to centralize all help tickets, requests and service tracking into a single hub. The platform allows users to assist clients via multi-channel customer support team help desk features and live chat widgets.
The software provides businesses with tools to track team performance, response time and service metrics as well as view tickets and analytic reports on mobile devices and collaborate via private internal messaging system. Additionally, the platform enables companies to track individual support agent performance and create automated outside-of-businesses hours responses.
Bornevia was founded in 2013.