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HELP DESK

IT MANAGEMENT

REMOTE SUPPORT

Remote Utilities Review

Product Snapshot

Product Pricing

Three licensing models are available:

  • Per operator – $499
  • Per operator mini – $249
  • Per remote PC/endpoint – $29.95
Technology

Platform is available as both an on-premise and as a SaaS solution.

Customer Focus

Vendor works with businesses of all sizes.

Select Customers

BT, Lockheed Martin, NOV, Petrobras, Rolex

 

About Remote Utilities

Remote Utilities Remote Utilities is remote desktop software that provides IT teams with access to workstations, servers, and laptops over a LAN and via the internet. The platform allows users to view remote PC screens, control mouse and keyboards on remotely accessed computers, and assist users by sending keystrokes and transferring files.

The software establishes direct connections using the target computer’s IP address or DNS name, is designed to bypass firewalls and NAT devices when connecting over the internet by utilizing a built-in, free cloud service, and does not require complicated network configuration. Additionally, the platform enables users to provide ad hoc remote support using the Agent module, as well as 24/7 access to a remote PC using the Host module.

About the Company

Remote Utilities LLC was founded in 2010 and is headquartered in Moscow, Russia.

 

Remote Utilities Key Features

  • Self-hosted server for remote connections, address book synchronization and authorization
  • Designed to be highly configurable
  • Supports multitasking by simultaneously connecting to more than one computer
  • Remote computer organization and management tools
  • 15 different connection modes

 

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