Four different price packages for hosted version (JitBit also offers an on-premise version)
JitBit Helpdesk has an SaaS and On-Premise solution and requires no additional hardware for installation.
The vendor works with businesses of all sizes across multiple industries.
Adobe, Oracle, Nokia, HP, ESPN, GE and Chevron.
JitBit Helpdesk is a helpdesk platform that is a support ticket system. The platform allows users to view messages, attachments, team logs and an activity feed all in one page. The software provides an efficient user interface with a ticket grid view design, ticket categorization system a built in set of reports to measure performance over time. The software provides businesses with tools like two-way email integration, file attachments, search and canned responses.
Founded in 2005 and is headquartered in Edinburgh, United Kingdom.