The platform is a SaaS solution and requires no additional hardware for installation.
The company works with mobile app developers with a sizable number of app users.
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devContact is a help desk platform designed for mobile applications that provides built-in support to application users. The platform allows for efficient customer service through features such as in-app messaging, real-time conversations and notifications. Application users can also submit screenshots with their service ticket to help support agents easily diagnose issues.
In addition, the platform includes a number of self-service options for customers including a knowledge base, video tutorials and FAQs. devContact is supported on iOS and Android devices.
The company was founded in 2014 and is headquartered in Lahore, Punjab.