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devContact Review

Product Snapshot

Product Pricing
  • Starter Plan is free to use for one user and one application
  • Pro Plan costs $9.99 per month for five team members and five applications
  • Custom pricing also available
Technology

The platform is a SaaS solution and requires no additional hardware for installation.

Customer Focus

The company works with mobile app developers with a sizable number of app users.

Select Customers

ClickLogics Inc, Artisan LLC, Universal Weather Inc, dotShape Studios

About devContact

devContact devContact is a help desk platform designed for mobile applications that provides built-in support to application users. The platform allows for efficient customer service through features such as in-app messaging, real-time conversations and notifications. Application users can also submit screenshots with their service ticket to help support agents easily diagnose issues.

In addition, the platform includes a number of self-service options for customers including a knowledge base, video tutorials and FAQs. devContact is supported on iOS and Android devices.

About the Company

The company was founded in 2014 and is headquartered in Lahore, Punjab.

devContact Key Features

  • One-on-one conversations
  • Cloud-based FAQs
  • Tutorial materials
  • Built-in push notifications
  • Screenshot attachment capability
  • Issue tracking
  • Performance analytics

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