Product is available as a free plan and in multiple packages:
Platform is a SaaS solution and requires no additional hardware for installation.
Vendor works with companies of all sizes and across multiple industries.
Contact vendor directly for case studies.
ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. The platform enables support teams to resolve issues faster, provide quick answers to queries about products and services, and assure customers that they are around anytime they need support.
The software helps support teams reduce tickets, improve customer response time and satisfaction, and works to ultimately increase sales and ROI. Additionally, the platform enables users to personalize customer shopping experiences by displaying relevant offers, providing help wherever needed, and allows support executives to send proactive chat invitations to website visitors and to guide them through the sales process.
ProProfs was founded in 2006 and is headquartered in Los Angeles, California.