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ProProfs Chat Review

Product Snapshot

Product Pricing

Product is available as a free plan and in multiple packages:

  • Professional – $29 per month
  • Team – $59 per month
  • Business – $129 per month
Technology

Platform is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Vendor works with companies of all sizes and across multiple industries.

Select Customers

Contact vendor directly for case studies.

 

About ProProfs Chat

ProProfs Chat ProProfs Chat is live chat software designed to connect with site visitors in order to capture leads and sales opportunities. The platform enables companies to monitor visitor browsing activity, as well as answer questions and resolve issues in real-time.

The software provides businesses with tools to personalize shopping experiences by displaying relevant offers, send proactive chat invitations and guide website visitors through the sales process. Additionally, the platform supports operator-to-operator chat, allows users to embed chat as well as chat via web interface, and supports chat across multiple devices.

About the Company

ProProfs was founded in 2006 and is headquartered in Los Angeles, California.

 

ProProfs Chat Key Features

  • Records and monitors offline messages
  • Tracks and assesses operator performance
  • Department-based chat functionality
  • Designed to integrate with CRM, CMS, ecommerce and email marketing tools
  • Customizable chat windows

 

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