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Salesforce Desk.com is a customer service application that helps small businesses and growing support teams create the happiest customers on...
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CustomerWise is a powerful and effective software solution for customer service and support. Built with out-of-the-box best practice templates, the...
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TrackerRMS Support Tracker is built with a suite of applications to help businesses better manage ongoing customer support and interaction....
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Salesforce’s Service Cloud is a customer support solution that helps businesses deliver more responsive and faster service across every channel,...
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The PhaseWare Tracker product suite creates a fluid customer support experience with streamlined workflows, automated task processing, incident and performance...
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ManageEngine SupportCenter Plus is customer support software designed to manage customer tickets, accounts, contact information and service contracts.
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SYNTHESIS is a call center software platform that integrates CRM, scripting, and CTI. Through its visual interaction design framework and...
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Casengo is customer service software that captures messages from all the user's communication channels and delivers them into a single,...
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Amdocs Smart Agent Desktop is customer management and call center software that provides agents with smart guidance tools that deliver...
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[24]7 Speech is IVR (interactive voice response) software that combines voice and digital customer service channels. The connected IVR platform...
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LeadDesk is call center software designed for phone-based sales and customer services representatives. The platform supports outbound, B2B, inbound, blended,...
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eFeedback Manager is citizen engagement, CRM and customer service software that enables public agencies to track citizen requests and cases...
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Introduced in April 2012 at Genesys G-Force Americas, the VHT Conversation Bridge enables for the holding of a customer’s place...
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ConnectWise Automate is a software suite of products that can help users manage their IT assets from any location. The...
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AppBuddy GridBuddy for Service works within your Salesforce account and helps customer service agents find the information they need quickly....
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TASKE Real-Time is a call center platform designed to allow businesses to oversee call traffic to analyze the quality of...
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Freshservice is an online ITIL service desk solution that gives users access to IT agents who lend support to fix...
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Provide Support is customer service software that provides users with live chat and visitor monitoring tools. The platform integrates within...
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Freshdesk is a customer service cloud-hosted help desk solution that combines the simplicity of intuitive interface and power of robust...
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Genesys Customer Experience Platform is customer service software that works to increase profits, revenue and market share through enhanced customer...
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Oracle RightNow Web Experience is a CRM and customer service software solution that helps users solve client issues and identify...
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LiveChat is customer service and support software that provides live chat, help desk and web analytic functionalities. The platform allows...
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GS/ServiceDesk is customer service software designed for IBM Lotus Notes/Domino. The platform automatically converts emails and web requests into service...
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OneDesk Customer Service is customer service software designed to connect users with their customer base through feedback management, support tickets...
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Keeping is a customer support software tool that integrates with Gmail and Google Apps to provide a modernized help desk....
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WalkMe is a guidance and engagement software solution that allows users to guide customers through presentations and resolve service issues....
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