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CUSTOMER SERVICE

Keeping Review

Product Snapshot

Product Pricing
  • Unlimited plans costs $10 per month
  • Free 14-day trial available
Technology

Keeping is a SaaS solution and requires no additional hardware for installation.

Customer Focus

This solution caters to businesses of all sizes.

About Keeping

Keeping Keeping is a customer support software tool that integrates with Gmail and Google Apps to provide a modernized help desk. The platform allows a team to manage customer support activities more efficiently and do so directly from their current mailbox without an external service desk. Keeping works directly inside Gmail and includes tools for team collaboration, ticket management, auto-answers and analytics.

About the Company

Keeping is based in Geneva, Switzerland and was founded in 2013.

Key Features

  • Add collaboration to email
  • Insightful reports
  • Instant and simple set-up
  • Assign emails to any coworker
  • Multiple support mailboxes
  • Works with Gmail and Google Apps
  • Automatically answer repetitive emails
  • Unlimited users

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