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LiveChat Review

Product Snapshot

Product Pricing

Product is available in multiple plans:

  • Starter – $16 per user per month
  • Regular – $30 per user per month
  • Team – $33 per user per month
  • Enterprise – $50 per user per month
  • Enterprise Plus – contact vendor directly for pricing information

Platform is a Saas solution and requires no additional hardware for installation.

Customer Focus

Vendor works with B2B and B2C companies of all sizes.

Select Customers

Ikea, GoDaddy, TED, Dollar Shave Club, Paypal


About LiveChat

LiveChat LiveChat is customer service and support software that provides live chat, help desk and web analytic functionalities. The platform allows users to create a CSS-customized interface, social media buttons and implement company branding ideas.

The software provides users with tools to manage agent teams, track site visitors and collect customer feedback through chat ratings and post-chat surveys. Additionally, the platform integrates with multiple existing platforms including Google Analytics, Facebook, Salesforce, Mailchimp, Dropbox, and WordPress.

About the Company

LiveChat was founded in 2002 and is headquartered in Wroclaw, Poland.


LiveChat Key Features

  • Workflow automation tools
  • Agent scheduling tools
  • Allows login from Google accounts
  • Chat supervision capabilities
  • Mobile device accessibility
  • Ticketing system including sources, rates and reports


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