Platform is available as both a SaaS solution and as a hybrid solution.
Vendor works with SOHO, small and midsize companies across multiple industries.
Contact vendor directly for case studies.
Hybrid.Chat is a human + chatbot hybrid platform that proactively engages with customers 24/7 directly from the user’s SLACK, MATTERMOST or any other messaging platform so that the user’s company is ‘always available’ and customer friendly. The platform allows human agents to take over chat conversations anytime using the messenger, build engaging chat bots using simple spreadsheets to automate conversations, and build human-like chat bots that are always manning the chat and never lose a lead.
The software provides users with several bot building spreadsheet examples so that users can create bots that capture email addresses, phone numbers, custer names, meeting schedules and URLs through in-chat widgets. Additionally, the platform enables users to easily make and upload unlimited chatbots, and requires that users only have an internet connection and some spreadsheet knowledge.
Hybrid.Chat was founded in 2018 and is headquartered in Mohali, Punjab.