Hybrid.Chat Review

Product Snapshot

Product Pricing

Starter – free
Basic – $29 per month
Pro – $49 per month
Agency – Contact vendor directly for pricing information

Technology

Platform is available as both a SaaS solution and as a hybrid solution.

Customer Focus

Vendor works with SOHO, small and midsize companies across multiple industries.

Select Customers

Contact vendor directly for case studies.

About Hybrid.Chat

Hybrid.Chat is a human + chatbot hybrid platform that proactively engages with customers 24/7 directly from the user’s SLACK, MATTERMOST or any other messaging platform so that the user’s company is ‘always available’ and customer friendly. The platform allows human agents to take over chat conversations anytime using the messenger, build engaging chat bots using simple spreadsheets to automate conversations, and build human-like chat bots that are always manning the chat and never lose a lead.

The software provides users with several bot building spreadsheet examples so that users can create bots that capture email addresses, phone numbers, custer names, meeting schedules and URLs through in-chat widgets. Additionally, the platform enables users to easily make and upload unlimited chatbots, and requires that users only have an internet connection and some spreadsheet knowledge.