Browse Business Software Categories

Chaport Review

Product Snapshot

Product Pricing

Free plan available
Pro – $9.80 per operator per month

Technology

Platform is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Vendor works with companies of all sizes across multiple industries.

Select Customers

Top Training, Wazazi, Atlas 46, Bentz Creative, Kansas City Tasty Expo

About Chaport

Chaport is a live chat tool that provides companies with a modern messenger designed to make communication with customers easy and enjoyable, and has applications for all platforms including iOS, Android, Web, Windows and Mac. The platform is equipped with auto-invitation capabilities that help engage visitors in the communication process and typing insights in order to allow support specialists to provide clients with fast answers.

The software enables users to utilize saved replies, share files and images with visitors, and view detailed visitor info. Additionally, the platform facilitates widget customization and group chats, as well as connects with 750+ apps using Zapier or integration with any app using API.

About the Company

Chaport was founded in 2014 and is headquartered in Yoshkar-Ola, Russia.

Chaport Key Features

Group chats: Transfer a chat to a colleague, join a group chat, or view others’ chats in real time
Auto-invitations: Send automatic chat invitations to visitors based on specified rules
Detailed visitor info: View items in shopping cart, viewed pages, visitor name and contact details
Messenger mode: Visitors can send messages and read chat history even when users are offline
Typing insights: Read visitor messages even before they are sent, and answer faster
Saved replies: Be more effective using saved replies
Multilingual chat widget: Visitors automatically see the widget in their native language
Browser app that supports all modern browsers
Desktop apps for Windows and Mac
Mobile apps for iOS and Android with all features of desktop apps