Product is available in multiple plans, contact vendor directly for pricing details.
Prodict is available as a native SaaS or on-premise solution.
Vendor works with companies of all sizes and across multiple industries.
AirFrance KLM, Siemens, Carlton Hotel Group, Florida State University, Nutricia
Provide Support is customer service software that provides users with live chat and visitor monitoring tools. The platform integrates within the user’s existing website, allows customer service agents to manage multiple chat simultaneously, and supports call transfer processes.
The software facilitates operator-to-operator chats, proactive and scripted chats, and allows for case-related file transfers. Additionally, the platform provides companies with visitor lists, is equipped with geo location maps and tracks visitor navigation history.
Provide Support was founded in 2003 and is headquartered in New York, New York.