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Samespace Review

Product Snapshot

Product Pricing

$29 per agent per month
$49 per agent per month

Technology

Platform is available as a SaaS solution, an on-premise solution and as a hybrid solution.

Customer Focus

Vendor works with companies of all sizes across multiple industries.

Select Customers

UHG, Genpact, First Credit Services, Datamatics, Zycus

About Samespace

Samespace is a call center and sales software solution that provides users with an interaction platform to make, manage and monitor conversations over voice and chat. The platform is a simple and scalable communication platform for customer-facing teams like sales, support and contact centers, and enables companies to seamlessly engage with customers using voice or chat, monitor conversations as they happen and manage teams at scale.

The software is designed to identify the right service team member for each customer problem, as well as identify the right product expert when a potential customer shows interest, and initiates a call. Additionally, the platform is available as a mobile app for access from remote locations, and offers a Webcall functionality so that visitors can initiate conversations by clicking a button on the user’s website.