TechExcel CustomerWise is delivered as an on-premise solution. It requires Windows 2000/2003/2008, 1 GB of memory, 500 MB of free disk space, Microsfot IIS 5.0 and above, and .NET Framework 2.0 and above. TechExcel CustomerWise supports Microsoft SQL Server 2000 and above and Oracle 9i and above.
TechExcel works with midsized and large enterprises in a broad range of industries.
Sony, Nvidia, Nokia, Samsung, CAT
TechExcel CustomerWise is a powerful and effective software solution for customer service and support. Built with out-of-the-box best practice templates, CustomerWise is simple to use with easy point-and-click customizations. CustomerWise includes functionality in customer support, professional services, sales force management, marketing automation and CRM to enable customer-facing teams to improve customer relationships, optimize marketing campaigns and sell more effectively. With CustomerWise, organizations can unify their processes and access vital business data.
TechExcel is dedicated to bringing together the enterprise and creating an end-to-end business environment between product development and service and support. TechExcel delivers solutions in application lifecycle management and IT and customer support management to enable businesses to focus on fulfilling their strategic goals and to gain complete visibility and intelligence. Over 1,500 customers in more than 43 countries around the world rely on TechExcel solutions to help them create a collaborative and optimized business environment. TechExcel solutions like DevSuite have continuously won awards from several prestigious publications and industry groups.