CRM Software
Research and reviews for enterprise CRM software and CRM companies
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Customer relationship management, or CRM, software helps businesses better organize, interact with and respond to their clients. A CRM solution simplifies customer communications by streamlining engagement efforts, coordinating outreach to existing and potential clients and building optimized campaign strategies. Browse the best customer relationship management products with Business-Software.com’s free Top 40 CRM Software report on top-rated CRM software solutions specific to business size, delivery model and platform accessibility. Businesses managing a sizeable customer base will benefit from implementing customer relationship management software to help streamline and organize interaction processes, with market-specific products available for small business CRM needs and enterprise-scale customer relationship management alike. Among the top-rated CRM software products are:- Salesforce.com CRM
- Microsoft Dynamics CRM
- SugarCRM
- Zoho CRM
Articles
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Industry-Specific CRM
Industry-Specific CRM Articles
Traditional CRM vs. Donor Management Software: Why the Differences Matter
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Upon first glance, traditional customer relationship management (CRM) software and nonprofit donor management software seem to be synonymous. While traditional CRM solutions might sustain operations for a short time, it’s not a long-term solution. Donor management software offers nonprofit-specific tools that specifically cater to a NPO’s unique needs.
5 of the Best CRM for Insurance Companies
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The best CRM for insurance companies is easy to use and adopt. We uncover 5 of the top solutions your insurance agents will love using.
The 5 Top Automotive CRM Software in 2014
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While car dealerships can get by with tweaking a CRM solution to fit their needs, many businesses opt for an automotive-specific CRM solution. Here are the top automotive CRM solutions your business should consider.
3 Ways to Use a Real Estate CRM to Generate Referrals and Repeat Business
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It costs five times as much money, time, and energy to acquire a new client than to retain an existing one. A loyal client can flow a wealth of referrals and repeat business your way – but only if you continue to keep in touch with them, provide value, and build and maintain a long-term relationship. To generate a steady stream of referrals and repeat business, a real estate CRM is a must.
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Small Business CRM Tools
Small Business CRM Tools Articles
5 Social CRM Tools Designed for Small Businesses
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Social CRM enables companies to better listen and engage with customers through popular social channels. The truth is that a social CRM tool can be really useful for your promotional efforts -- if you know how to properly utilize it. Read on to discover the top social CRM tools designed for small businesses.
Zoho vs Nimble: Two SMB-Friendly CRM Providers Duke It Out
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Any small business searching for software to manage their contacts, lead cycle and other key sales tasks will undoubtedly come across the names of leading vendors almost as soon as the hunt begins. And while each of these software providers offers a great CRM platform, not all are well suited for the average SMB. We’ve selected two of our top picks for small business CRM platforms to battle it out below: Zoho vs Nimble.
The No-Cost Office, Part 4: 5 Free CRM Solutions You'll Actually Want to Use
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CRM, the tool for keeping track of sales leads and existing clients has been at the forefront of many of the trends that have swept business software from cloud hosting to mobile app extensions to open source. Here we share five free CRM systems (one of the best trend waves yet for CRM users), who they're good for and why we love them.
The Small Business Tools for Success
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In order to achieve fast-growing success, small businesses need all the help they can get when first starting out. To utilize your time as efficiently as possible, it’s essential to have talented people and efficient business processes. While these platforms can vary slightly depending on the type of business you ... (more)
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Top CRM Software Vendors
Top CRM Software Vendors Articles
Zoho vs Nimble: Two SMB-Friendly CRM Providers Duke It Out
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Any small business searching for software to manage their contacts, lead cycle and other key sales tasks will undoubtedly come across the names of leading vendors almost as soon as the hunt begins. And while each of these software providers offers a great CRM platform, not all are well suited for the average SMB. We’ve selected two of our top picks for small business CRM platforms to battle it out below: Zoho vs Nimble.
Salesforce vs SAP: A Clash of Two Enterprise CRM Titans
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Two CRM vendors that excel at enterprise-scale tools for large sales teams and departments are Salesforce and SAP. But in a head-to-head battle, who will come out on top? Let’s take a look at what each platform offers in five major categories of functionality in this showdown of enterprise CRM software: Salesforce vs SAP.
David or Goliath: A 2014 Overview of the Top CRM Vendors
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Comparing top CRM software vendors is a bit like matching David against Goliath, or huge vendors like Salesforce against emerging solutions like UserVoice. Here’s a comprehensive look at the Davids and Goliaths from the top CRM vendors.
5 Alternatives to Microsoft Dynamics CRM
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Working with Microsoft Dynamics is a lot like dining at your local go-to restaurant: it adequately satisfies your cravings, but you can’t help but wonder if there might be a better alternative out there. The popular platform may perform well for most business types, but is it right for your business needs? Check out these 5 alternatives to Microsoft Dynamics CRM.
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Trends in CRM Software
Trends in CRM Software Articles
The 7 Features of Enterprise CRM that Your Business Needs
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What specific functions should larger businesses and corporate departments consider when evaluating the CRM marketplace? Let’s take a look at the 7 features of enterprise CRM that will prove most valuable to companies juggling a large number of customers and prospects.
6 Sales Tools to Hack Your CRM
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There’s no way around it- there’s no such thing as the perfect CRM software. Yet jumping to a new CRM system can be a hassle. With these 6 sales tools, you can can hack your CRM solution and get more from the software you already use.
SFA vs CRM Software: How Do the Two Platforms Match Up?
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The time has come to make a decision: sales force automation (SFA) or customer relationship management (CRM). See how the two match up in this head-to-head of SFA vs CRM.
AI CRM vs Traditional CRM: The Complete 2025 Comparison Guide
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The customer relationship management landscape has undergone a revolutionary transformation with the integration of artificial intelligence across Marketing, Sales, and Service departments. As businesses evaluate their CRM options in 2025, understanding the fundamental differences between AI-enhanced and traditional CRM systems has become critical for competitive survival and customer engagement excellence. What ... (more)
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Popular CRM Solutions
Salesforce Sales Cloud
Salesforce’s Sales Cloud is the world’s number one sales application. This solution stores and manages the vital information sales teams need to better connect with customers.
NetSuite CRM+
NetSuite CRM+ provides robust customer relationship management (CRM) abilities, which includes marketing automation, sales force automation (SFA), customer service and support, as well as flexible customization—all wrapped up in their cloud CRM solution. Unlike CRM solutions typically on the market, NetSuite CRM+ also includes sales performance management, partner management, order management, and marketing effectiveness capabilities within their solution as standard features.
Sage CRM
Sage CRM is the leading supplier of business management solutions to small and medium businesses. Sage CRM software helps manage critical sales, marketing and customer service activities every day. Sage CRM has a solution that can meet the individual needs of your business and accelerate your business growth.
C2CRM
C2CRM is a customizable yet powerful CRM solution that is built without the cost and complexity of a “high-end” product. C2CRM delivers real-time information about leads, prospects and customers, streamlining the sales, marketing and customer service processes.
Gold-Vision CRM
Gold-Vision is a CRM software solution that helps users consolidate all customer, prospect and lead data into a centralized database. The solution is fully exchange/outlook and gmail compatible, enabling all emails to and from customers and prospects to be tracked and recorded. As users interact with customers and leads, the system can log email details, set up events on calendars and maintain note diaries.
Zoho CRM
Zoho CRM is CRM software that enables users to identify the best times to reach out to customers, engage across multiple channels, and provides actionable insights across the entire industry. The platform allows users to interact with customers via phone, live chat, email, social media and in-person, as well as tracks all conversation histories in a centralized place.
