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About CRM SoftwareCustomer relationship management, or CRM, software helps businesses better organize, interact with and respond to their clients. A CRM solution simplifies customer communications by streamlining engagement efforts, coordinating outreach to existing and potential clients and building optimized campaign strategies. Browse the best customer relationship management products with Business-Software.com’s free Top 40 CRM Software report on top-rated CRM software solutions specific to business size, delivery model and platform accessibility. Businesses managing a sizeable customer base will benefit from implementing customer relationship management software to help streamline and organize interaction processes, with market-specific products available for small business CRM needs and enterprise-scale customer relationship management alike. Among the top-rated CRM software products are:
- Salesforce.com CRM
- Microsoft Dynamics CRM
- Zoho CRM
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Top CRM Blog Posts
Any small business searching for software to manage their contacts, lead cycle and other key sales tasks will undoubtedly come across the names of leading vendors almost as soon as the hunt begins. And while each of these software providers offers a great CRM platform, not all are well suited for the average SMB. We’ve selected two of our top picks for small business CRM platforms to battle it out below: Zoho vs Nimble.
Though Salesforce first stole the spotlight with its cloud-based CRM platform, a slew of recent and upcoming changes to the Salesforce product lineup promise to shake up the software world. Let’s take a look at the company’s latest expeditions into previously uncharted territory.
In real estate, good relationships and a strong client base are everything -- making it imperative that your agency's CRM software effectively track every step along the way. Whether you choose to modify a standard CRM platform or invest in a specialized solution for real estate agencies is up to you, but there are pros and cons to each. Below we outline what to look for in real estate CRM software, whether you opt for a standard system or a specialized one.
Two CRM vendors that excel at enterprise-scale tools for large sales teams and departments are Salesforce and SAP. But in a head-to-head battle, who will come out on top? Let’s take a look at what each platform offers in five major categories of functionality in this showdown of enterprise CRM software: Salesforce vs SAP.
Popular CRM Solutions
Salesforce’s Sales Cloud is the world’s number one sales force automation application. This solution stores and manages the vital information needed to better connect with customers.
NetSuite CRM+ provides robust customer relationship management (CRM) abilities, which includes marketing automation, sales force automation (SFA), customer service and support, as well as flexible customization—all wrapped up in their cloud CRM solution.
Sage CRM software helps manage critical sales, marketing and customer service activities every day. The Sage brand name is familiar, and if you’re already using any of Sage’s business management tools you’ll find Sage CRM easy to use.
C2CRM is a customizable yet powerful CRM solution that is built without the cost and complexity of a “high-end” product. C2CRM delivers real-time information about leads, prospects and customers, streamlining the sales, marketing and customer service processes.
Esteiro Gold-Vision CRM is a CRM software solution that helps users consolidate all customer data and spreadsheets into a centralized database. Users start out by uploading their data into the program and connecting their installations to their Outlook accounts.
Zoho has launched over 20 web-based applications in less than a decade starting with a powerful, user-friendly and scalable top CRM solution.