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IT Management Software
Research and reviews for IT management software

Kristin Crosier

Kristin Crosier

Editor, Business-Software.com
For many organizations IT management has become as essential a function as payroll and accounting. The editors at Business-Software.com have put together this compendium of articles, product reviews, white papers and more on IT management software to help you in every stage of the process for acquiring and using the best IT management solutions for your organization.

IT management software unifies many disparate and specialized elements of the corporate IT ecosystem under the umbrella of several types of software solution. The rapid proliferation of commercial IT trends like BYOD and the cloud have opened up both potential IT risks, like security breaches, and benefits like greater cost savings. Browse the best business accounting software with Business-Software.com’s free comparison report of the Top 10 IT Service Management software solutions.

The types of products classified under IT management range from broader IT infrastructure monitoring and asset management to more specialized solutions like email security and mobile device management (MDM). Among the top-rated IT management software products are:

  • ChangeGear Enterprise Service Desk
  • Remedyforce
  • FrontRange IT Asset Management
  • LANDesk Asset Lifecycle Manager
  • BYOD and Mobile Device Management

    BYOD and Mobile Device Management Articles

    MDM vs. EMM Software: Decoding the Acronyms

    MDM vs. EMM Software: Decoding the Acronyms

    MDM software can keep your company's mobile devices safe. Yet an EMM software suite offers more comprehensive solutions for end-to-end mobility management.

    5 MDM Solutions to Help Your Company Handle BYOD Mania

    5 MDM Solutions to Help Your Company Handle BYOD Mania

    It’s official -- business operations have gone mobile, and with them classified company data. Despite its convenience, BYOD poses a very large, very real threat to the security of businesses migrating to this modern workspace. That’s where mobile device management software, or MDM, comes in.

    Mobile Business Apps are Great, But What About Security?

    Mobile Business Apps are Great, But What About Security?

    Mobile business apps have made progress in leaps and bounds the past few years. Unfortunately, another thing that's been opened up is the vectors of attack for security risks both unintentional and malicious. Here are some of the gaps in which security risks might throw a monkey wrench or two into your mobile apps policy.

    A Closer Look at the Consumerization of IT

    A Closer Look at the Consumerization of IT

    The consumerization of IT does not refer to a particular technology or software; instead, it refers to the use of consumer technologies and devices, such as iPhones, iPads, and other mobile devices within the enterprise. More than another industry buzzword, the consumerization of IT is changing the way employees work and the role of IT within the enterprise.

  • Cloud IT Management

    Cloud IT Management Articles

    What Your Company Must Know Before Moving into the Cloud

    What Your Company Must Know Before Moving into the Cloud

    Hoards of companies continue to move their systems from data centers to Software-as-a-Service (SaaS), Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and a whole new host of “as-a-Service” acronyms that have recently burst onto the scene. In this blog post Jamon Moore of Revitas outlines the essential elements to have in hand before moving into the cloud.

    3 Key Things to Look For in an IT Hosting Company

    3 Key Things to Look For in an IT Hosting Company

    Finding good IT managed services can be tricky nowadays. This is especially true for small business owners who are on a tight budget or just switching over to the cloud. For many, the advertising copy for IT hosting services can sound like an entirely different language.

     Zetta.net Discusses Why Companies Need Enterprise Cloud Backup

    Zetta.net Discusses Why Companies Need Enterprise Cloud Backup

    As companies increasingly generate huge amounts of data, the need for enterprise cloud backup solutions has increased as well. We spoke with top enterprise cloud backup solution provider Zetta.net about why companies of all sizes will benefit from cloud backup and archiving software.

    CloudPassage Delivers Elastic Security in a Dynamic Cloud

    CloudPassage Delivers Elastic Security in a Dynamic Cloud

    Cloud computing has dramatically changed the way organizations approach security. CloudPassage co-founder and CEO Carson Sweet explains how Halo can deliver scalable, elastic security in public and hybrid cloud environments, and how it bridges the gap between traditional data center security and security in dynamic cloud environments.

  • Implementing PSA

    Implementing PSA Articles

    Implementing Professional Services Automation: Where to Start?

    Implementing Professional Services Automation: Where to Start?

    With careful planning and the right support from your vendor, implementing professional services automation software can be simple and beneficial. Follow these tips for a hassle-free implementation.

  • IT Help Desk Software

    IT Help Desk Software Articles

    Why and How to Use ITIL to Standardize Processes across the Enterprise

    Why and How to Use ITIL to Standardize Processes across the Enterprise

    With the expansion of the ChangeGear platform to include fully customizable modules, SunView Software is helping companies integrate their line of business processes with the ITIL-based framework. The modules have customizable workflow to match existing processes outside of the IT Organization helping to better align the business through standardization of practices.

    4 Tips for Buying IT Help Desk Software

    4 Tips for Buying IT Help Desk Software

    There are many IT help desk software solutions to choose from, each offering significant advantages. Which one is best? Keep these tips in mind to help you choose the right IT help desk software for your organization.

    5 Secrets to Negotiating the Best IT Help Desk Software Deal

    5 Secrets to Negotiating the Best IT Help Desk Software Deal

    Getting your IT help desk software at a great price can seem like an impossible feat. Here are five simple, yet effective tips to help you negotiate the best possible deal with your IT help desk software vendor.

    How IT Help Desk Software Improves Employee Productivity

    How IT Help Desk Software Improves Employee Productivity

    IT help desk software can deliver dramatic increases in employee efficiency. Read on to learn how IT help desk software can help you boost productivity across your entire business.

  • IT Infrastructure Monitoring

    IT Infrastructure Monitoring Articles

    iQuate Monitors Your Network's Inner Workings

    iQuate Monitors Your Network's Inner Workings

    Keeping track of IT assets on a big network is challenging enough; monitoring all your applications and software license compliance to boot seems impossible. iQuate, however, does just that, bringing visibility to virtually everything happening on an enterprise-grade network. Founder and CTO Jason Keogh talked to us about the ways iQuate can be a cost saver for any business.

    First Look: LogicMonitor's Lightweight Java-Based Stack Monitoring

    First Look: LogicMonitor's Lightweight Java-Based Stack Monitoring

    Solutions designed to monitor a stack, the sum total ecosystem of all the IT hardware and software necessary to run daily operations, are nothing new. What is new, however, is the idea of stack monitoring as a lightweight software-based solution. In this article we sit down with LogicMonitor CEO Kevin McGibben to take a look at the Santa Barbara company's Java-based stack monitoring solution.

    AlienVault Delivers Innovative Security Solutions to Underserved Companies

    AlienVault Delivers Innovative Security Solutions to Underserved Companies

    Companies across the board desire a security solution that is both dependable and durable, and yet often online protection falls behind other, more essential software needs. With an innovative open-source security platform as well as an enterprise edition, AlienVault is addressing how businesses can affordably attain comprehensive security visibility and more efficiently react to security threats. We spoke with CTO Roger Thornton about the company's motto of focusing on underserved businesses, and how AlienVault's innovative solutions are revolutionizing the IT security industry.

    Run IT Like a Business With Apptio TBM

    Run IT Like a Business With Apptio TBM

    Apptio's Technology Business Management solution represents a fresh take on managing the cost, quality, and value of IT services. Apptio Director of Product Marketing John Novak joined us to speak about the IT management challenges facing businesses today, and how Apptio is innovating to create a top IT management software solution.

  • IT Service Management Software

    IT Service Management Software Articles

    The Implementation of an ITIL-as-a-Service Essentials Solution

    The Implementation of an ITIL-as-a-Service Essentials Solution

    The most basic way to get started with ITIL in your IT organization is the ChangeGear “ITIL-as-a-Service” essentials solution. There are five minimum components that we recommend in order to start an ITIL implementation: Incident Management, Problem Management, Change Management, Service Catalog, and Service Asset & Configuration Management.

    ITIL Course: Service Catalog 101

    ITIL Course: Service Catalog 101

    Welcome to the ITIL Class on Service Catalog. Over the course of this article, you will gain a better understanding of the function of a service catalog and the effort required to build one.

    Why and How to Use ITIL to Standardize Processes across the Enterprise

    Why and How to Use ITIL to Standardize Processes across the Enterprise

    With the expansion of the ChangeGear platform to include fully customizable modules, SunView Software is helping companies integrate their line of business processes with the ITIL-based framework. The modules have customizable workflow to match existing processes outside of the IT Organization helping to better align the business through standardization of practices.

    Kaseya Brings Quality IT Management to Far-Flung Locations

    Kaseya Brings Quality IT Management to Far-Flung Locations

    Business-Software.com spoke with Kaseya CMO Bob Davis about the challenges of IT in the world where technology isn't confined to a single office building, and how Kaseya's revolutionary approach is working to make IT management less of a headache for everyone.

  • View All Blog Posts

    Top IT Management Blog Posts

    7 Tips for Keeping Your Company's Gmail Account Safe

    7 Tips for Keeping Your Company's Gmail Account Safe

    With Heartbleed as a recent memory and a small Gmail hacking crisis early last month, we have become all-too-aware of our Gmail dependence. Without our company Gmail accounts, our professional lives can be irrevocably changed for the worse. To protect you and your co-workers from any future devastation, here are several tips for keeping your company’s Gmail account safe.

    Spring Clean Your Digital Security in 14 Steps

    Spring Clean Your Digital Security in 14 Steps

    A good thorough Spring Cleaning of your current digital security practices will ensure that your business stays safe in 2014. Contributor Robert Siciliano heavily recommends that you perform the following 14 tasks to tighten up your digital security outlook.

    4 Tools Healthcare Companies Need in Their Data Security Arsenal

    4 Tools Healthcare Companies Need in Their Data Security Arsenal

    As a healthcare provider serving consumers in our technology-driven age, you must also protect the sensitive data that you’re entrusted with. We’ve outlined a variety of security software tools that can help you do just that, whether you’re a medical office, hospital, insurance provider, rehab center or pharmaceutical company. Use our list as a starting point to identify and correct any weak spots in your security processes.

    MDM vs. EMM Software: Decoding the Acronyms

    MDM vs. EMM Software: Decoding the Acronyms

    MDM software can keep your company's mobile devices safe. Yet an EMM software suite offers more comprehensive solutions for end-to-end mobility management.

Popular IT Management Solutions

TechExcel AssetWise

TechExcel AssetWise

TechExcel AssetWise is an IT asset management solution that can provide better control over IT assets, improving business operations.

SunView Software ChangeGear Service Desk

SunView Software ChangeGear Service Desk

ChangeGear Service Desk is a web-based ITSM solution that helps larger companies manage problems and incidents more efficiently.

IBM Maximo Asset Management

IBM Maximo Asset Management

Maximo Asset Management provides companies with better planning and control of their enterprise assets and work processes. Maximo Asset Management provides the tools for short and long-term planning, inventory control for maintenance demand, and vendor contract management.

Samanage

Samanage

Samanage IT Service Desk and Asset Management helps organizations better control their IT inventory, organize licenses and detect compliance gaps.

FrontRange HEAT Service Management

FrontRange HEAT Service Management

FrontRange HEAT Service Management cuts costs by automating routine tasks, increasing call resolution and consolidating service and support operations.

CA Technologies Service Desk Manager

CA Technologies Service Desk Manager

CA Technologies Service Desk Manager is an IT help desk solution that helps businesses provide quality, consistent IT service support to their employees.

Top IT Management Experts