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Customer Service Software
Research and reviews for customer service software

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About Customer Service Software

About Customer Service Software

Customer service software allows businesses to provide high-quality, multi-channel customer support. A customer service solution provides immediate access to knowledge bases and monitors inbound and outbound service streams. Browse the best business customer service software with Business-Software.com’s free comparison report of the Top 10 Customer Service Software solutions. A business of any scale will benefit from implementing customer service software, with specific products available for companies needing help desk support. Among the top-rated customer service software products are:
  • Salesforce Service Cloud
  • Avaya Contact Center Platform
  • KANA Enterprise
  • SAP CRM for Service

Articles

Popular Customer Service Solutions

Salesforce Desk.com

Salesforce Desk.com

Salesforce Desk.com helps small businesses and growing support teams create the happiest customers on Earth. The all-in-one customer support app has everything a small business needs to provides awesome customer service in the cloud--mobile; it's mobile, social-centric, simple to use and affordable.

Freshdesk

Freshdesk

Freshdesk is a customer support software solution that manages all of your customer support areas in one place. This software allows you to regulate customer emails, social media channels, community forums, time tracking and review customer satisfaction.

Zoho Support

Zoho Support

Zoho Support is a help desk solution that allows companies to access data from anywhere as well as provide the latest up-to-date information to their customers. Offering a low price and flexible plans, Zoho Support fits the needs and budget of any organization.

Zendesk

Zendesk

Zendesk customer service software enables businesses large and small around the world to deliver rapid, quality response to customer support queries with easy-to-use browser-based technologies. A clean, visually-appealing interface decreases training-time for new agents and ensures holistic, error free customer support interactions.

HEAT Service Management

HEAT Service Management

HEAT Service and Support cuts costs by automating routine tasks, increasing first call resolution and consolidating and integrating service and support operations.

Deskero Help Desk

Deskero Help Desk

Deskero combines the traditional elements of help desk software with the most modern ways to engage with customers. The product is a cloud-based software that offers simple yet effective tools to integrate requests coming from different channels (emails, chats, websites, social networks) into a single database and put some order into the chaos of modern customer care.