Platform is a SaaS solution and requires no additional hardware for installation.
Vendor works with mid-sized businesses to large enterprises across multiple industries.
Contact vendor directly for case studies.
Deskero is help desk software that combines the traditional elements of help desk tools with the most modern ways to engage with customers. The platform allows users to work with simple yet effective tools to integrate requests coming from different channels (emails, chats, websites, social networks) into a single database and put some order into the chaos of modern customer care.
The software provides businesses with tools to create a new kind of relationship with customers, engaging them in an innovative and personal way, also through smart and simple use of social networks. Additionally, the platform allows companies to personalize their database for tickets, clients and time entries by manually inserting any kind of field needed in their records.
Deskero was founded in 2012 and is headquartered in London, UK.